Jessica is a passionate and customer-focused professional with nearly a decade of experience in the IT and tech industry. Known for her detail-oriented approach and ability to prioritize what truly matters, Jessica leverages her background in customer success to solve problems and create positive impacts on both customer experiences and team performance. Outside of work, Jessica enjoys traveling, relaxing at the beach, and rooting for all Seattle sports (go Seahawks!). At home, her two cats keep her busy, while chocolate, coffee, and whiskey keep her inspired.